Fairfield Hearing is committed to full transparency in how we operate, how we protect your data, and how we are regulated. The documents below set out our legal and regulatory commitments in full.
- Privacy Policy
How we collect, use, and protect your personal data, including your health information. - Cookie Policy
What cookies our website uses and how to manage your preferences. - Terms and Conditions
The terms governing our services, appointments, and hearing aid purchases. - Complaints Policy
How to raise a concern and what happens next. - Accessibility Statement
Our commitment to making our website and clinics accessible to everyone. - Clinical Disclaimer
The nature and limitations of health content on this website. - Patient Data and Records Policy
How we create, maintain, and retain your clinical records. - Regulation and Professional Credentials
How Fairfield Hearing is regulated and how to verify our audiologists’ credentials. - Modern Slavery and Human Trafficking Statement
Our voluntary commitment to ethical trading and supply chains. - Data Protection Registration (ICO)
Our registration as a data controller with the Information Commissioner’s Office.